We LOVE getting feedback from our coaches, owners, and athletes. That’s why we created a new site, help.wodify.com, where athletes can view product ideas, read knowledge articles, and contact us directly.
IdeasWodify is user-driven product. It’s important for us to understand how athlete’s believe software can improve their performance and build a stronger community. The Ideas forum provides a place for athletes to:
Anyone can view the Ideas forum at ideas.wodify.com.
Knowledge BaseWe’ve always had knowledge base for our athletes to browser, but the great thing about the new help.wodify.com site is that the new ideas forum and knowledge articles are found in one place. Now, when an athlete searches for a knowledge article or posts a new idea, the site will instantly pull search results from both the ideas forum and knowledge base. Pretty cool, eh?
Contact SupportAthletes can always email us directly at firstname.lastname@example.org. They now have a second way to reach us directly. Athletes can send us a direct message from the help.wodify.com site. A support ticket will instantly be created and emailed to the athlete and our support team.
Feedback and customer support are very important to us. We want to create the best experience possible for our athletes. We believehelp.wodify.com helps us move closer to that goal.